Frequently Asked Question

Product Warranty Information

  • Q: Can I apply for international warranty for my newly purchased Pioneer Hi-Fi set?
    A: Yes, simply fill in your overseas address in the warranty card and send it together with a photocopy of the purchase receipt to our service centre. The international warranty card will be mailed to your overseas address. For further enquiry, kindly contact our Call Centre at 03-2697 2920.
  • Q: I have purchased a Pioneer product, can I register the warranty online?
    A: Not at the moment. The site is under construction.